
© 2003 Apple Computer, Inc. All rights reserved. Service Source PowerBook G4 (DVI) Updated 4 December 2003
PowerBook G4 (DVI) Keyboard - 2 4. Close the computer and turn it over.5. Slide the battery latch (Figure 1A) to the right to remove the battery
PowerBook G4 (DVI) Rib Frame and Heat Exchanger - 35. Close the computer to an approximate 45-degree angle, and stand it on a soft cloth with the clut
PowerBook G4 (DVI) Rib Frame and Heat Exchanger - 48. Open the computer so that the display rests in your lap and is protected by a soft cloth. 9. War
PowerBook G4 (DVI) Rib Frame and Heat Exchanger - 510. At the right clutch, note the routing of the inverter cable. Without straining the inverter cab
PowerBook G4 (DVI) Rib Frame and Heat Exchanger - 613. Remove the four identical black T8 screws from the rib frame. (You might need to move aside the
PowerBook G4 (DVI) Rib Frame and Heat Exchanger - 715. Disconnect the audio cable at each end of the heat exchanger.
PowerBook G4 (DVI) Rib Frame and Heat Exchanger - 816. Pivot the heat exchanger out of the top case assembly. Be careful where it might catch at the L
PowerBook G4 (DVI) Rib Frame and Heat Exchanger - 917. If replacing the rib frame but reusing the heat exchanger, scrape off the thermal transfer mate
© 2002 Apple Computer, Inc. All rights reserved. Updated: 2002-04-29 PowerBook
PowerBook G4 (DVI) Bulb Wire Cable - 2ProcedureImportant: With the bottom case removed, be careful if turning over the computer. Some components coul
PowerBook G4 (DVI) Bulb Wire Cable - 33. Reassemble and test the computer.Important: Make sure the bottom case is installed correctly. If the slot-lo
PowerBook G4 (DVI) Keyboard - 3 9. Release the keyboard by pulling down on the keyboard release tabs (located to the left of the F1 and F12 keys) (
© 2002 Apple Computer, Inc. All rights reserved. Updated: 2002-04-29 PowerBook
PowerBook G4 (DVI) I/O Door - 2Procedure1. Using needle nose pliers, pull off the rubber plugs at each end of the door. Remove the springs, and set as
© 2002 Apple Computer, Inc. All rights reserved. Updated: 2002-04-29 PowerBook
PowerBook G4 (DVI) Display Module - 2Procedure1. With the rib frame and heat exchanger removed, make sure • The display is supported on a soft cloth i
PowerBook G4 (DVI) Display Module - 33. Thread the 2-pin LED sleep cable through the opening in the top case. Carefully guide the LVDS cable through t
PowerBook G4 (DVI) Display Module - 46. Important: When the replacement display module is installed, and before the clutch covers are installed, test
© 2002 Apple Computer, Inc. All rights reserved. Updated: 2002-04-29 PowerBook
PowerBook G4 (DVI) Top Case - 2Procedure1. With the preliminary steps completed, compare the original top case to the replacement top case.2. Before i
PowerBook G4 (DVI) Top Case - 34. Confirm that the thermal strip and mesh liners are installed at the back panel.5. Important: Make sure you transfer
© 2003 Apple Computer, Inc. All rights reserved. Updated: 14 October 2003Hard Dr
PowerBook G4 (DVI) Keyboard - 4 11. Touch the computer’s inside framework (a dull gray conductive composite material) to discharge any static electr
© 2002 Apple Computer, Inc. All rights reserved. Updated: 2002-04-29This sheet s
© 2002 Apple Computer, Inc. All rights reserved. Updated: 2002-04-29One Torx T8,
PowerBook G4 (DVI) Screw Locator - 2Secondary FanOne Torx T6, 4.15 mm longDC-In BoardTwo Torx T6, 4.15 mm longInverter BoardTwo Torx T6, 4.15 mm longM
PowerBook G4 (DVI) Screw Locator - 3Logic BoardOne Torx T8, 4.5 mm long(A) - One Torx T8, 5 mm long(B) - One Torx T8, 5.2 mm longThree Torx T8, 4.5 mm
PowerBook G4 (DVI) Screw Locator - 4Rib Frame and Heat ExchangerPC Card CageFour identical Torx T8,5.2 mm long(C) - One 4 mm Hex NutOne 5 mm Hex Screw
PowerBook G4 (DVI) Screw Locator - 5Four identical (Black) Torx T8, 9.5 mm longTwo identical Torx T8,16.75 mm longRib Frame and Heat Exchanger (contin
© 2002 Apple Computer, Inc. All rights reserved. Service Source TroubleshootingPowerBook G4 (DVI)
PowerBook G4 (DVI) Troubleshooting - 1How to Use the Symptom Charts Symptom ChartsSymptom ChartsHow to Use the Symptom ChartsThe Symptom Charts includ
PowerBook G4 (DVI) Troubleshooting - 2Startup Symptom Charts6. With a non-metallic tool, reset the power manager by pressing the reset button (located
PowerBook G4 (DVI) Troubleshooting - 3Startup Symptom ChartsFlashing question mark appears on the screen1. Start up from the system restore CD and che
PowerBook G4 (DVI) Keyboard - 5 Installing the Replacement Keyboard 1. Lay the replacement keyboard in the correct orientation over the keyboard ope
PowerBook G4 (DVI) Troubleshooting - 4Startup Symptom Charts5. Check that the fan cable is connected and the fan is operational.6. Check that the heat
PowerBook G4 (DVI) Troubleshooting - 5Error Beeps Symptom ChartsAt startup, a dialog box comes up stating: “kernel panic” in Mac OS X or“Built-in memo
PowerBook G4 (DVI) Troubleshooting - 6AirPort Card Symptom Charts3. If a RAM card is not installed in the upper expansion slot, replace RAM in lower R
PowerBook G4 (DVI) Troubleshooting - 7Battery Symptom ChartsThe battery won't charge1. Remove any externally connected peripherals.2. Try known-g
PowerBook G4 (DVI) Troubleshooting - 8Hard Drive Symptom ChartsHard DriveInternal hard drive will not initialize1. Boot from PowerBook G4 Software Ins
PowerBook G4 (DVI) Troubleshooting - 9Optical Drive Symptom Charts4. Verify RJ11 cable is not plugged into Ethernet port.5. Inspect RJ11 connector and
PowerBook G4 (DVI) Troubleshooting - 10PC Card Symptom ChartsPC CardPC Card will not insert into the PC Card slot1. Make sure the PC Card eject button
PowerBook G4 (DVI) Troubleshooting - 11Sound Symptom ChartsA USB device not recognized by computerNote: If you are trying to use a serial device with
PowerBook G4 (DVI) Troubleshooting - 12Sound Symptom Charts3. Reset PRAM (Press the power button, then hold down the Option-Command-P-R keys until you
PowerBook G4 (DVI) Troubleshooting - 13Video Symptom Charts4. Check speaker wire. If damaged, replace heat exchanger with speaker wire assembly.5. Rep
PowerBook G4 (DVI) Keyboard - 6 5. Lay the keyboard flat into the keyboard opening.6. Pull down on the keyboard release tabs and then press down on t
PowerBook G4 (DVI) Troubleshooting - 14Misc. Symptoms Symptom Charts3. Verify monitor that is used in testing is known-good and is supported by this c
PowerBook G4 (DVI) Troubleshooting - 15Misc. Symptoms Symptom Charts3. Reseat AirPort Card.4. Remove and reinstall the AirPort software.5. Replace wit
PowerBook G4 (DVI) Keyboard - 7 Apple Computer, Inc. © 2002 Apple Computer, Inc. All rights reserved.This document is protected under U.S. Copyr
PowerBook G4 (DVI) Memory Card Replacement Instructions Follow the instructions in this sheet carefully. Failure to follow these instructions cou
PowerBook G4 (DVI) Memory - 2 4. Close the computer and turn it over.5. Slide the battery latch (Figure 1A) to the right to remove the battery (F
PowerBook G4 (DVI) Memory - 3 9. Release the keyboard by pulling down on the keyboard release tabs (located to the left of the F1 and F12 keys) (Fi
PowerBook G4 (DVI) Memory - 411. Touch the computer’s inside framework (a dull gray conductive composite material) to discharge any static electricity
© 2003 Apple Computer, Inc. All rights reserved. Service Source Upgrades PowerBook G4 (DVI)
PowerBook G4 (DVI) Memory - 5Installing the Replacement Memory CardWarning: When handling a memory card, do not touch its gold connectors. Handle the
PowerBook G4 (DVI) Memory - 6Closing the Computer1. Flip the keyboard back toward the keyboard opening in the case.2. Hold the keyboard at an angle ab
PowerBook G4 (DVI) Memory - 76. Close the display and turn the PowerBook over.7. Replace the battery into the battery compartment. (Figure 11)Importan
PowerBook G4 (DVI)Bottom CaseReplacement InstructionsFollow the instructions in this sheet carefully. Failure to follow these instructions could dam
PowerBook G4 (DVI) Bottom Case - 24. Place a towel or soft cloth on a table in front of you. (Figure 1A)The towel or cloth will protect the keyboard a
PowerBook G4 (DVI) Bottom Case - 37. Using the appropriate screwdriver, remove the eight bottom case screws in the order shown in the illustration. (F
PowerBook G4 (DVI) Bottom Case - 49. Pivot the bottom case up as shown in the illustration below. (Figure 5)Figure 5Installing the Replacement Bottom
PowerBook G4 (DVI) Bottom Case - 54. Replace the eight screws in the order shown in the illustration (Figure 6). Do not overtighten the screws or dama
PowerBook G4 (DVI) Bottom Case - 66. Turn the computer over so that the optical drive slot faces you. Verify that the bottom case is flush with the fro
PowerBook G4 (DVI) Bottom Case - 7 Apple Computer, Inc.© 2002 Apple Computer, Inc. All rights reserved.This document is protected under U.S. Copyrigh
© 2003 Apple Computer, Inc. All rights reserved. Updated: 14 October 2
PowerBook G4 (DVI)AirPort CardReplacement InstructionsFollow the instructions in this sheet carefully. Failure to follow these instructions could da
PowerBook G4 (DVI) AirPort Card- 24. Place a towel or soft cloth on a table in front of you. (Figure 1A)The towel or cloth will protect the keyboard a
PowerBook G4 (DVI) AirPort Card- 37. Using a Torx T8 screwdriver, remove the eight bottom case screws in the order shown in the illustration. (Figure
PowerBook G4 (DVI) AirPort Card- 49. Pivot the bottom case up as shown in the illustration below. (Figure 5)Figure 510. Touch the computer’s inside fr
PowerBook G4 (DVI) AirPort Card- 5Removing the Installed AirPort Card1. Pull back on the antenna clip (Figure 7A) to release the antenna cable connect
PowerBook G4 (DVI) AirPort Card- 6Installing the Replacement AirPort Card1. If the AirPort Card to be installed came with the AirPort adapter (Figure
PowerBook G4 (DVI) AirPort Card- 73. Pull up the insertion end of the AirPort Card connector (Figure 10A) to raise it up slightly, if it is not alread
PowerBook G4 (DVI) AirPort Card- 85. Plug the antenna cable connector (Figure 11A) into the port, which is located just below the plastic tab (Figure
PowerBook G4 (DVI) AirPort Card- 9Closing the Computer1. To replace the bottom case, place it over the bottom of the computer in the same orientation
PowerBook G4 (DVI) AirPort Card- 105. Replace the battery. (Figure 13)Important: Make sure that the battery locks securely into place and that the bat
© 2003 Apple Computer, Inc. All rights reserved. Updated: 4 December 2003 PowerBook G4 (DVI)
PowerBook G4 (DVI) AirPort Card- 117. Reconnect the power cord and any other cables that were connected, and restart your computer.Warning: Never turn
PowerBook G4 (DVI)Hard DriveReplacement InstructionsFollow the instructions in this sheet carefully. Failure to follow these instructions could dama
PowerBook G4 (DVI) Hard Drive - 24. Place a towel or soft cloth on a table in front of you. (Figure 1A)The towel or cloth will protect the keyboard an
PowerBook G4 (DVI) Hard Drive - 37. Using a Torx T8 screwdriver, remove the eight bottom case screws in the order shown in the illustration. (Figure 3
PowerBook G4 (DVI) Hard Drive - 49. Pivot the bottom case up as shown in the illustration below. (Figure 5)Figure 510. Touch the computer’s inside fra
PowerBook G4 (DVI) Hard Drive - 5Removing the Installed Hard Drive1. With your fingers, carefully pry up the hard drive cable connector (Figure 7A) at
PowerBook G4 (DVI) Hard Drive - 63. Pull up on the right side of the hard drive to remove. (Figure 9)Important: Do not pull on the connector cable or
PowerBook G4 (DVI) Hard Drive - 7Installing the Replacement Hard DriveWarning: To avoid potential injury, avoid touching or brushing against the thin
PowerBook G4 (DVI) Hard Drive - 85. With a Torx T8 screwdriver, replace the two screws that secure the hard disk to the mounting bracket. (Figure 12)F
PowerBook G4 (DVI) Hard Drive - 9Closing the Computer1. Attach the bottom case to the computer and replace the seven screws in the order shown in the
PowerBook G4 (DVI) Heat Exchanger Upgrade - 2 Procedure For both configurations:1. Remove the old heat exchanger and the secondary fan bracket (with
PowerBook G4 (DVI) Hard Drive - 102. Replace the battery. (Figure 15)Important: Make sure that the battery locks securely into place and that the batt
PowerBook G4 (DVI) Hard Drive - 114. Reconnect the power cord and any other cables that were connected, and restart your computer.Warning: Never turn
© 2002 Apple Computer, Inc. All rights reserved. Updated: 2002-04-29 PowerBook
PowerBook G4 (DVI) Modem Filter Board - 2Procedure1. Disconnect the RJ-11 and the modem wire connectors from the modem filter board. 2. Remove the Torx
© 2003 Apple Computer, Inc. All rights reserved. Updated: 14 October 2003 PowerBook G4 (DVI)DC-In
PowerBook G4 (DVI) DC-In Board - 2Procedure1. Disconnect the DC-in board cable connector from the logic board. 2. Remove the two Torx T6 screws.3. Gui
PowerBook G4 (DVI) DC-In Board - 3Replacement Notes: • Install or transfer the 1 mm plastic spacer washer to the replacement DC-In board.• When replac
PowerBook G4 (DVI) DC-In Board - 4• If a secondary fan is installed, bend the DC-In board cable wires around the edge of the fan, as shown, so they do
© 2002 Apple Computer, Inc. All rights reserved. Updated: 2002-04-29 PowerBook
PowerBook G4 (DVI) Inverter Board - 2ProcedureImportant: With the bottom case removed, be careful if turning over the computer. Some components could
PowerBook G4 (DVI) Heat Exchanger Upgrade - 3 For the 667 MHz configuration This configuration does not use a secondary fan or bracket. A thin and thi
PowerBook G4 (DVI) Inverter Board - 34. Install the replacement inverter board onto the optical drive.5. Reassemble and test the computer.Important:
© 2002 Apple Computer, Inc. All rights reserved. Updated: 2002-04-29 PowerBook
PowerBook G4 (DVI) Modem - 2Procedure1. With the display open and the keyboard removed, locate and remove the EMI clip that secures the optical drive’
PowerBook G4 (DVI) Modem - 34. Disconnect the inverter board flex cable from the inverter board and logic board.5. Disconnect the optical drive and mod
PowerBook G4 (DVI) Modem - 48. Use a thin tool to lift the optical drive slightly, then deroute the modem flex cable.9. If the modem flex cable is not d
PowerBook G4 (DVI) Modem - 512. Reassemble and test the computer.Replacement Note: When reinstalling the optical drive, ensure that the bulb wire cabl
© 2002 Apple Computer, Inc. All rights reserved. Updated: 2002-04-29 PowerBook
PowerBook G4 (DVI) Combination DVD-ROM/CD-RW Optical Drive - 2Procedure1. With the display open and the keyboard removed, locate and remove the EMI cl
PowerBook G4 (DVI) Combination DVD-ROM/CD-RW Optical Drive - 33. Remove the two T8 screws that secure the hard drive mounting bracket and remove the b
PowerBook G4 (DVI) Combination DVD-ROM/CD-RW Optical Drive - 46. Disconnect the bulb wire cable from the inverter board.7. Remove the four T6 screws t
PowerBook G4 (DVI) Heat Exchanger Upgrade - 4 For the 800 MHz configuration This configuration uses the new secondary fan included in the kit.1. Rerou
PowerBook G4 (DVI) Combination DVD-ROM/CD-RW Optical Drive - 59. Use a thin tool to lift the optical drive slightly, then deroute the modem flex cable.
PowerBook G4 (DVI) Combination DVD-ROM/CD-RW Optical Drive - 6Peel off the felt strip from the inner top case. If there is any residual adhesive on th
PowerBook G4 (DVI) Combination DVD-ROM/CD-RW Optical Drive - 714. Reassemble and test the computer.Important: Make sure the bottom case is installed
© 2002 Apple Computer, Inc. All rights reserved. Updated: 2002-04-29 PowerBook
PowerBook G4 (DVI) Backup Battery - 2Procedure1. Disconnect the backup battery cable from the backup battery.Note: If the cable connector gets caught
PowerBook G4 (DVI) Backup Battery - 33. If there is any adhesive left on the surface of the inner top case, use a black stick to rub it away. Do not u
© 2002 Apple Computer, Inc. All rights reserved. Updated: 14 October 2003 PowerBook G4
PowerBook G4 (DVI) Logic Board - 2Procedure1. With the display open and the keyboard removed, remove the T8 screw near the heat pipe.2. Disconnect the
PowerBook G4 (DVI) Logic Board - 33. Disconnect the 3-pin backup battery connector from the logic board. 4. Remove the bottom case. Important: With t
PowerBook G4 (DVI) Logic Board - 45. Warning: The thin cables connected to the LVDS (low voltage data signal) connector are extremely delicate. Do not
© 2003 Apple Computer, Inc. All rights reserved. Service Source Take Apart PowerBook G4 (DVI)
PowerBook G4 (DVI) Logic Board - 57. Disconnect the trackpad, hard drive and optical drive flex cable connectors.Note: If tape is covering the trackpa
PowerBook G4 (DVI) Logic Board - 610. Remove the five identical (bronze colored) T8 screws. Note: When reassembling the computer, do not overtighten t
PowerBook G4 (DVI) Logic Board - 7Replacement Note: When reassembling the computer, make sure the replacement logic board ports align completely with
PowerBook G4 (DVI) Logic Board - 813. Install new, or transfer the following from the old logic board to the replacement logic board:• AirPort card ca
PowerBook G4 (DVI) Logic Board - 9• Rectangular plastic standoff around the agere chipImportant: If transferring from the old board, use a razor knife
PowerBook G4 (DVI) Logic Board - 1014. Install the following onto the replacement logic board:• Primary fan • EMI gaskets to the USB ports, FireWire p
PowerBook G4 (DVI) Logic Board - 1115. Check that the heat exchanger has three rectangular thermal interface pads in place. If the pads are missing or
PowerBook G4 (DVI) Logic Board - 1217. Important: If you have removed the logic board to access another part, and you will be placing the original lo
PowerBook G4 (DVI) Logic Board - 1319. If included with the logic board, remove the new Ethernet ID label (possibly on the static bag or on the board’
PowerBook G4 (DVI) Logic Board - 1421. Use appropriate diagnostics to test all ports, components and functions of the computer.
PowerBook G4 (DVI) Keyboard Replacement Instructions Follow the instructions in this sheet carefully. Failure to follow these instructions could
© 2002 Apple Computer, Inc. All rights reserved. Updated: 2002-04-29 PowerBook
PowerBook G4 (DVI) Primary Fan - 2Procedure1. With the logic board removed from the computer, disconnect the fan connector from the logic board. 2. Tu
PowerBook G4 (DVI) Primary Fan - 33. Turn over the logic board, and tilt up the fan to remove it completely from the logic board. Note: The fan is se
© 2002 Apple Computer, Inc. All rights reserved. Updated: 2002-04-29 PowerBook
PowerBook G4 (DVI) Secondary Fan - 2Procedure1. Remove the T6 screw from the fan bracket.2. If a secondary fan is installed, disconnect its connector
© 2002 Apple Computer, Inc. All rights reserved. Updated: 2002-04-29 PowerBook
PowerBook G4 (DVI) PC Card Cage - 2Procedure1. Remove the two screws that attach the PC card cage to the rib frame. (The longer screw is next to the b
PowerBook G4 (DVI) PC Card Cage - 33. Check that the replacement PC card cage includes a clear plastic shim on the outer frame near the PC card eject
© 2003 Apple Computer, Inc. All rights reserved. Updated: 14 October 2003 Power
PowerBook G4 (DVI) Rib Frame and Heat Exchanger - 2Procedure1. With the display open and the keyboard removed, remove the five identical T8 screws from
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