y Those who already redirect their email connections through, for instance, an SSH tunnel or VPN
connection. Some VPN connections may cause problems with the connection diversion
capabilities of PGP Desktop.
y Automatic mode should not be used on a system which is also a mail server; use Manual mode
instead.
y Multiple users and Automatic mode: If you fast user switch between multiple PGP Desktop users
on a single Mac OS X machine, the first user to enable Automatic mode in PGP Desktop will be the
only user who will be able to use Automatic mode; all other users must use Manual mode. If there are
three or more users, each Manual mode user must bind to unique ports. [3335]
y AOL Mail 10.3.7: AOL Mail 10.3.7 is compatible only if you disable the PGP AIM proxy. To work
around this issue, quit PGP engine (option-click PGP menu) before running AOL or configure PGP to
use manual proxy mode instead of automatic. (Click Messaging, click Proxy Options, and then select
Manual Proxy.) [12057]
y Instant Messaging: Encrypted file transfers fail on Intel Macintosh systems when the intended
recipient is using a .Mac account. This applies only for file transfers sent to a .Mac recipient and only
if both sender and recipient are using an Intel-based Macintosh. [13190]
PGP Shred
y Shredding symbolic links: Shredding symbolic links on the Mac will shred the linked file or
directory. [8922]
Getting Assistance
Contacting Technical Support
y To learn about PGP support options and how to contact PGP Technical Support, please visit the
PGP Corporation Support Home Page (https://pgp.custhelp.com).
y To access the PGP Support Knowledge Base or request PGP Technical Support, please visit PGP
Support Portal Web Site (https://pgp.custhelp.com). Note that you may access portions of the
PGP Support Knowledge Base without a support agreement; however, you must have a valid
support agreement to request Technical Support.
y For any other contacts at PGP Corporation, please visit the PGP Contacts Page
(http://www.pgp.com/about_pgp_corporation/contact/index.html).
y For general information about PGP Corporation, please visit the PGP Web Site
(http://www.pgp.com).
y To access the PGP Support forums, please visit PGP Support (http://forum.pgp.com). These are user
community support forums hosted by PGP Corporation.
Available Documentation
Prior to installation, complete Product Documentation is available through the PGP Support Knowledge Base
(https://support.pgp.com/?faq=589).
PGP Desktop documentation is located in the Documentation folder on the disk image from which PGP
Desktop is installed. All documents are saved as Adobe Acrobat Portable Document Format (PDF) files. You
can view and print these files with Adobe Acrobat Reader, available at the Adobe Web site
(http://www.adobe.com).
This release also includes online help in Apple Help format.
Copyright and Trademarks
Copyright © 1991-2008 PGP Corporation. All Rights Reserved. “PGP”, “Pretty Good Privacy”, and the PGP
logo are registered trademarks and PGP Universal is a trademark of PGP Corporation in the U.S. and other
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